Case study:  
Bury Council

Bury Council: Azure Migration & Workflow Automation

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Client

Bury Council

Timeline

9 months

Service

Full-Service Implementation

Project Summary

A full cloud migration and automation overhaul for a local government body, transforming outdated workflows into agile, digital-first systems hosted on Azure.
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what they were struggling with

Challenge

Bury Council was managing a patchwork of manual processes and outdated legacy systems, leading to delays in service delivery and a frustrated workforce. Lack of automation meant departments had low transparency and limited capacity to scale operations or launch digital services effectively.

what we aimed to do

Goal

Modernise infrastructure to streamline processes, improve efficiency, and deliver better services to citizens.

how we helped

Solution

  • Accelix partnered with the IT and digital transformation department to architect and build Azure-aligned workflows across six key service areas—including housing, social care, and environmental services. We transformed manual approval chains into automated processes, integrated back‑office databases with cloud services, and created a central dashboard for real-time monitoring. Key components included:
    • Azure Logic Apps and Functions to orchestrate data flows
    • Secure integration with SQL Server on-premise databases
    • Modular, reusable Infrastructure as Code templates via Terraform
    • how this made a difference

    Impact

    Over the 7-month engagement, Bury Council achieved significant outcomes:

    • Eliminated process bottlenecks, reducing average service turnaround time by 40%
    • Improved citizen satisfaction scores by 20% in post-interaction surveys
    • Enabled agile, department-led releases with zero downtime and minimal IT overhead
    • Empowered internal teams with self-service tooling and a scalable framework for expansion